Aelum Consulting

ServiceNow is a cloud and automation company, creating the new era of hybrid work with a plethora of new features and capabilities, helping organizations to adapt to the most agile business models. ServiceNow recently introduced the Now platform Rome and manufacturing connected workforces. ServiceNow  is continuously launching more updates to make a world of work better for people.  Now platform Rome release contains a number of ServiceNow industry solutions to accelerate the growth in organizations, streamlining and automating the operations across the enterprise. It Comes up with a diversity of solutions to help organizations in financial services, manufacturing, healthcare, telecommunications, and life sciences. ServiceNow added a large number of industrial solutions in the New Rome release to help organizations. Employee focused solutions Rome release made sure that the Prime focus should be the employees and providing great employee experiences. It includes an employee ex...

Digital Transformation is the primary key for businesses to ensure that they keep sustaining in this competitive environment. Traditional Business Service Delivery models are not well efficient to deliver IT projects with guaranteed quality, time, and transparency. Challenges Businesses spend a lot of money on innovating and modernizing their Service Delivery.  Demand for IT services is increasing in this digital world. High-cost Service Delivery due to the use of resources to keep everything running and connected. Limited Number of people to resolve the queries on time, Lack of Infrastructure Visibility, Siloed Manual Process, and eventually Slow Responses . Proposed Solution   To help businesses adopt digital transformation and to modernize and innovate service delivery, the ServiceNow platform came forward with completely automated IT service management (ITSM) solutions.   What is ServiceNow IT Service Management ? ServiceNow  ITSM includes processes and workflows...

  This blog will explain to you the basic concept of domain separation. What is the purpose of domain separation? How it can be configured in the  ServiceNow  platform based on the business needs? What all modules are present and how domain hierarchy works? What is ServiceNow Domain separation? Domain separation is a way to separate data into (and optionally to separate administration by) logically-defined domains. Domain separation is extremely well-suited for Managed Service Providers (MSPs) and global enterprises with unique  business requirements  in various areas of the world. Global Companies with unique business requirements for different parts of the world can segment and customize their instances. Why ServiceNow Domain separation? ServiceNow Domain separation is best for those customers who: Need to enforce absolute data segregation between business entities (data separation). Customize business process definitions and user interfaces for each domain (d...

What is the Need to Automate GRC? While your experience may vary depending on the solution you choose,  ServiceNow  clients who automate  Governance Risk and Compliance  save an average of 80% on audit fees. The following are some of the other advantages of automating GRC: Saving time by automating highly administrative, repetitive, or difficult GRC tasks, such as evidence collection  Reducing risks and averting problems through continuous monitoring Responding rapidly to business and regulatory changes.    Create a set of business rules The quality of your  GRC application  is determined by the business rules you use. Make a list of them and include them in your implementation strategy. The following are some examples of rules you’ll need to define: Owners and controls Expected outcomes and control tests Control and test frequencies Threats, consequences, and likelihood Crucial suppliers Surveys, inquiries, and required evidence for attestat...